SHISAKO wants you to feel confident in your purchase so we offer a very fair return and exchange program as we start out.
If you would like to initiate a return or exchange on products that are still in original condition and not used please let us know within 14 days of delivery.
For a product return or exchange to be shipped a fee of $15 will be charged.
For all returns and exchanges outside of Canada, you are responsible for any import or export fees. These fees and taxes are non-refundable.
To request a return or exchange please email hi@shisako.com within 14 days of delivery.
It's important to have the right measurement based on where you would like to wear the belt bag.
To measure your natural waist:
To measure your low waist:
Once you have both measurements then see lengths available of belts on product page.
If you have questions with the fit please email us or book a virtual stye & fit session.