Exchange & Return Policy

SHISAKO wants you to feel confident in your purchase so we offer a very fair return and exchange program as we start out. 

If you would like to initiate a return or exchange on products that are still in original condition and not used please let us know within 14 days of delivery.

For a product return or exchange to be shipped a fee of $15 will be charged. 

For all returns and exchanges outside of Canada, you are responsible for any import or export fees. These fees and taxes are non-refundable.

To request a return or exchange please email hi@shisako.com within 14 days of delivery.

Measure for Fit

It's important to have the right measurement based on where you would like to wear the belt bag. 

 

To measure your natural waist:

To measure your low waist:

Once you have both measurements then see lengths available of belts on product page.

If you have questions with the fit please email us or book a virtual stye & fit session.